Stopped by customs? We’ll handle it.
When SARS stops a container, we move it in bond to our licensed depot in Germiston, unpack it for the inspector, from tailboard to full unpack, repack it after, and send you a status report every day until it’s released.
- SARS-licensedCustoms depot since 2015
- In bondLicensed remover of goods in bond
- DailyStatus report until final release
Stopped, examined, released.
- 01
Moved in bond
We bring the stopped container in bond to our licensed depot in Germiston.
- 02
Unpacked
Our exam team opens it for a tailboard, tunnel or full unpack, ready for the inspector.
- 03
Examined
SARS inspects; you may attend. We report to you every day.
- 04
Released
We repack the container and deliver it once SARS releases it.
Request an examination quote
Your container
Step 1 of 7- Stop
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- Container
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- Now at
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- Cargo
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- After release
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- Urgency
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- Stop check
- Optional
Stopped, examined, released
Our examination team works at our SARS-licensed depot in Germiston, about 5 km from City Deep. We move the stopped container in bond, prepare it for the inspector, repack it after, and report to you every day until it’s released.
The exam
- TailboardDoors open, the cargo at the back checked
- TunnelPart of the cargo out to reach further in
- Full unpackEverything out, laid out, repacked after
- Daily status reportEvery day, until final release
Around it
- Licensed remover in bondStopped containers moved to the depot for exam
- SARS-licensed depotSince 2015; overstays held until release
- Our own exam teamDedicated team and vehicles, exams consolidated
- Reefers and hazchem20 plug points and an accredited hazchem section
Every kind of stop
Stop and detain, anti-smuggling and border police, plant inspections, port health, DA 65, EWP, MIDP and Carnet.
Consolidated to cost less
We consolidate examinations, so the cost of the team and the vehicles is shared and your price stays competitive.
Delivered on release
Once SARS releases it, we repack the container and deliver it to your door, or take the empty back to the line.
Where we operate
Our examination team works at our SARS-licensed customs depot at 69–71 Barlow Road, Jupiter, Germiston, about 5 km from City Deep. We move stopped containers to it in bond from City Deep, and from Durban’s port on the N3.
- Germiston depot69–71 Barlow Road, Jupiter, Germiston 011 873 4786
- Durban · Greyville81 Berea Road, Greyville, Durban 031 305 0438
Part of Shipping & General Transport
Shipping & General Transport is a privately owned South African logistics company built on trustworthiness, perseverance and reliability. Customs Examinations is one of its specialist services: customs examinations at its SARS-licensed depot, with bonded transport, storage and delivery from one company.
Visit shippingandgeneral.co.zaCustoms examination questions
Can’t find your answer? Our team is a phone call away.
Call 011 873 4786My container was stopped by SARS. What happens now?
It depends on the stop. A documentary inspection asks for supporting documents and may end in release or lead to a physical inspection. For a physical inspection, SARS opens a case and flags the cargo (CUSRES code 2); the inspection is then booked with SARS. We move the container in bond to our licensed depot, prepare it for the inspector, repack it after, and report to you every day until it’s released.
Where is the examination done?
At our SARS-licensed customs depot at 69–71 Barlow Road, Jupiter, Germiston, about 5 km from the City Deep inland terminal, or at a depot you nominate. SARS accredited the depot in 2015.
Can you bring the container from City Deep or Durban?
Yes. We hold the customs and excise licences of an approved remover of goods in bond, with a road bond guarantee lodged with customs, so we can move customs-stopped containers to our depot, or one you nominate, for examination.
Which examinations do you handle?
Tailboard, tunnel and full unpack inspections, for stop and detain, anti-smuggling and border police, plant inspections, DA 65, examinations without prejudice (EWP), MIDP, Carnet and port health.
Who books the inspection with SARS?
The client books the physical inspection at the dedicated email address SARS provides, usually through the clearing agent, and gets electronic confirmation. We work to that booking: the container is moved, unpacked and ready when the inspector arrives.
Can I attend the examination?
Yes. You or your representative may attend, as long as the inspection isn’t impeded. Packages can also be opened in your absence, at your risk and expense, if SARS can’t reach you.
How will I know what’s happening?
We send you a status report every day until the final release, so you and your clearing agent always know where the container stands.
Who pays for the examination?
The Customs and Excise Act puts the expenses of examination on the importer or owner of the goods. Inspections that SARS itself selects carry no extra SARS attendance charge. Our part, moving, unpacking and repacking, is quoted up front, and we consolidate examinations to keep it competitive.
What if SARS disputes the value or the tariff?
SARS may ask for a provisional payment as security for possible extra duties and taxes while the dispute is settled, and release the goods against it. Your clearing agent handles that with SARS; we can hold the container at our depot in the meantime, overstays included.
How much does it cost?
Every container is different, so we don’t publish prices. Answer the seven short questions in the quote form, add the stop check if you like, and our team calls you with a price.
Tell us what needs to move.
Seven short questions, plus the stop check if you like. No prices online, just a quote on your actual container.
